We Can Help
You or your company have a need, how can we help?
Our firm provides both on-site and remote system administration support covering all IBM pSeries and AIX / Linux based products and technologies, and work with customers across all market sectors.
Our staff are available to supply on site and remote support services. As an IBM Business Partner partner we focus on IBM Power Systems solutions but also have extensive experience in other environments. With fully trained, certified technicians and consultants, our Unix and storage skills help ensure IBM-based solutions are secure, manageable, robust and deployed as speedily and as safely as possible.
Managed Services and Outsourcing
24×7 Support and Hardware Maintenance
Technical and Infrastructure Support – Helpdesk
Backup / Recovery and Disaster Recovery
Problem Determination and Performance Tuning
IBM Power Systems Health Check
Our main areas of assistance include:
- Planning
- Consultancy
- Implementation
- Documentation
Discuss your need through a free consultation.
Managed Services and Outsourcing
Our services include:
- 24x7x365 Remote real-time systems monitoring
- 24x7x365 Operating system support
- Monthly performance statistics reporting
- Quarterly capacity assessment & reporting
- System configuration & change control tracking
- Quarterly service delivery assessment
- Quarterly systems performance analysis executive summary
- Operating system administration
- Full change and configuration management
- Software maintenance
- Applications monitoring
- Simple alert escalation
- Customised complex alert escalation
Discuss your need through a free consultation.
24×7 Support and Hardware Maintenance
Our services include:
- 24×7 telephone hotline
- Modem dial-in
- Emergency call out for AIX and Linux
- Working with other software and hardware manufacturers to provide services outside our area of expertise but within the scope of large-scale projects undertaken.
Discuss your need through a free consultation.
Technical and Infrastructure Support – Helpdesk
Our services include:
- Standard Hours Support (9:00am – 5:00pm)
- Extended Hours Support (8:00am – 8:00pm)
- 24-hour Support (24x7x356)
Discuss your need through a free consultation.
Backup / Recovery and Disaster Recovery
Our services include:
- Provide a reliable backup and recovery plan
- Design and implement a disaster recovery plan
- Provide comprehensive documentation and procedures
Discuss your need through a free consultation.
Our services include:
- Project management of complex installations and implementations.
- Design and implement a disaster recovery plan
- Manage a project through planning, implementation and production.
- Follow project through on a day to day basis.
- Resolve delivery problems.
- Ensure configuration requirements are being adhered to.
- Manage skills and resource scheduling.
- Ensure deadlines are met.
Discuss your need through a free consultation.
Problem Determination and Performance Tuning
Our services include:
- Diagnose performance bottlenecks, software problems and hardware errors.
- Systems Analysis to determine route cause of a problem
- Written report outlining the cause and recommendations to fix a problem
Discuss your need through a free consultation.
Our services include:
- Latest Capacity planning software
- Analyze trends and use of existing equipment
- Written report on usage, growth and recommendations
Call us to discuss the options available.
Discuss your need through a free consultation.
IBM Power Systems Health Check
What you'll recieve with a Power Systems Health Check from Fulton Technologies, Inc.
- A comprehensive health checkup of your Power Systems server (including AIX LPARS)
- A written report outlining the current condition of your server
- Recommendations for performance optimization from a certified expert
- Documentation of your system configuration
- Maintenance recommendations, including operating system and PTF upgrades, and media device maintenance
Discuss your need through a free consultation.
Click here or on the form icon below to open our Online Contact Form. You will find a quick summary of questions that will allow us to perform a preliminary assessment of your situation. When you are finished send the form as indicated. We will review your situation and someone from our office will contact you in 24 hours.
Click here for Online Contact Form