Managed Services
Systems Monitoring
All managed services, support and outsource contracts can benefit from our custom developed Systems Monitoring and Reporting tool. With your permission we can install this powerful software tool to monitor all elements of your systems and advise on status. Every Power Systems host is monitored continually on a 24/7 basis. The status screen will be made for you to monitor, but we will always monitor it on your behalf and alert you as required.
Prevention of Downtime
Because your systems are monitored continuously we are able to spot possible performance bottlenecks or Hardware issues and so we can recommend the required action before any impact on user service.
Access to technical skills 24x7x365
Core systems usually demand 24×7 availability and so technical support also needs to be on a 24×7 basis. We already offer ‘always on’ support to other customers and can extend our services to your business.
Reporting back to you
We never forget that our business is ensuring your business can operate.
When things go wrong, fixing the problem is our primary concern, but we will also ensure that you are kept up to date with the situation with regular updates provided.
Even when things are going well, our regular client briefings and management reporting will keep you in the picture.
